At pk123, protecting the personal information of our players is taken seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and the rights you hold over your information as a registered pk123 player in Pakistan.
Six core data protection principles that guide every decision pk123 makes about your personal information.
Every connection to the pk123 platform is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal data are transmitted through encrypted channels at all times — never in plain text.
pk123 does not sell, rent, or trade your personal data to third-party marketing companies. Your information is used solely for the purposes of account management, KYC compliance, payment processing, and fraud prevention.
pk123 stores all player data on secured servers with strict access controls. Only authorised personnel with a specific operational need may access player records, and all such access is logged and audited regularly.
You have meaningful control over your data at pk123. You can request access to your records, ask for corrections, opt out of marketing at any time, or request account closure and data deletion through the pk123 support team.
pk123 follows a data minimisation principle — we only collect information that is genuinely necessary for the operation of your account, regulatory compliance, and the delivery of our gaming services. We do not collect data speculatively or beyond what is required.
pk123 will only send you promotional communications where you have opted in to receive them. You may withdraw your marketing consent at any time through your account preferences or by contacting the pk123 support team directly.
pk123 ("we", "us", "our") is committed to protecting and respecting the privacy of every player who registers and engages with the pk123 platform at pk123.club. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by pk123.
This Policy applies to all players who access the pk123 platform from Pakistan and covers all services offered through the platform, including casino games, sports betting, live dealer tables, PSL cricket betting markets, slot games, and all associated account, payment, and customer support services.
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we treat it. By registering a pk123 account or continuing to use the platform, you acknowledge that you have read and understood this Policy.
Note: This Privacy Policy should be read alongside the pk123 Terms & Conditions, which are incorporated herein by reference. Terms not defined in this Policy carry the meanings assigned to them in the pk123 Terms & Conditions.
pk123 collects personal data from players through several channels, including the registration process, ongoing account activity, customer support interactions, and automated technical collection. The categories of personal data we may collect include:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Name, CNIC, date of birth | Registration form, KYC upload |
| Financial Data | JazzCash / EasyPaisa / HBL / UBL / Meezan account details, transaction history | Cashier interface, payment processor |
| Technical Data | IP address, device ID, browser | Automated (cookies, server logs) |
| Usage Data | Games played, session duration, bets placed | Platform activity monitoring |
| Communication Data | Support chat transcripts, emails | Customer support interactions |
pk123 uses the personal data we collect for the following purposes:
pk123 processes your personal data on the following legal bases:
pk123 does not sell your personal data to third parties. We may share your data only in the following limited and controlled circumstances:
pk123 engages trusted third-party service providers to assist in the delivery of platform services. These include payment processing partners, KYC verification providers, IT infrastructure and hosting providers, customer support platform operators, and fraud detection services. All such providers are contractually bound to process your data only on pk123's instructions and to maintain appropriate data security standards.
pk123 may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of the pk123 business, your personal data may be transferred to the acquiring entity. We will provide notice of any such transfer and ensure that the recipient is bound by data protection obligations consistent with this Privacy Policy.
Our Commitment: pk123 will never sell, rent, or share your personal data with third-party advertisers, data brokers, or marketing aggregators. Your data is used solely in connection with the delivery and improvement of pk123 services.
Financial transaction data processed through the pk123 cashier — including deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — is handled with the highest level of security. Payment card and mobile wallet credentials are processed by our certified payment service partners and are not stored in full on pk123 servers.
All PKR transactions are logged and retained as part of our regulatory compliance obligations. Transaction records may be reviewed by pk123's compliance team and, where required, disclosed to relevant financial regulatory authorities in connection with AML monitoring.
pk123 will never request your full mobile banking PIN, internet banking password, or complete payment credentials through any channel, including customer support chat or email. If you receive such a request claiming to be from pk123, please contact our support team immediately.
The pk123 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure gaming experience. The types of cookies used by pk123 include:
You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the pk123 platform.
pk123 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory retention obligations, and to resolve any disputes or enforce our agreements.
As a general guide, the following retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised such that it can no longer be linked to you as an individual.
As a pk123 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the pk123 support team at the details provided in Section 14.
Request a copy of the personal data pk123 holds about you, along with information about how it is used.
Request correction of inaccurate or incomplete personal data held in your pk123 account records.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that pk123 restrict processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
Request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Object to processing of your data based on legitimate interests, including direct marketing and profiling for marketing purposes.
pk123 will respond to all data rights requests within 30 days of receipt. Where requests are complex or numerous, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
pk123 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Whilst pk123 takes every reasonable precaution to protect your data, no internet transmission is completely secure. You are encouraged to use a strong, unique password for your pk123 account and to enable any additional security features made available through your account settings.
The pk123 platform is strictly intended for individuals aged 21 years and above. pk123 does not knowingly collect personal data from individuals under the age of 21. The pk123 registration process includes mandatory age verification, and KYC procedures are applied to confirm the age of all registered players.
If pk123 becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, any associated funds will be withheld pending investigation, and all personal data collected in connection with that account will be securely deleted in accordance with our data retention procedures.
Parents and guardians are advised to monitor their children's internet usage and to consider installing parental control software to prevent underage access to online gaming platforms, including pk123.
pk123 is operated for the Pakistan market and the majority of data processing takes place within the operational jurisdiction of our platform. Where it is necessary to transfer personal data to service providers or infrastructure partners located in other countries, pk123 ensures that such transfers are carried out in accordance with applicable data protection standards.
All international data transfers by pk123 are subject to appropriate safeguards, including contractual data protection clauses with the receiving party. pk123 does not transfer player data to countries that do not provide an adequate level of data protection without first putting in place appropriate protective mechanisms.
pk123 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform and services. The effective date at the top of this document will be updated whenever a new version is published.
Where changes are material — meaning they significantly affect how we use your personal data or the rights available to you — pk123 will notify registered players by email and/or by a prominent notice on the platform prior to the changes taking effect. Your continued use of the pk123 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how pk123 is protecting your information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which pk123 processes your personal data, please contact our dedicated data support team through the following channel:
pk123 will acknowledge all privacy-related inquiries within 48 hours and aims to resolve all data rights requests within the 30-day statutory period. For complex requests requiring account review or legal assessment, we will keep you informed of progress throughout.
Tip: When contacting pk123 about a data rights request, please include your registered email address and a brief description of your request so that our team can locate your account records and respond as efficiently as possible.
Join thousands of Pakistani players who trust pk123 for a secure, fair, and fully localised gaming experience — your data is always in safe hands.